Square failed-payment recovery + late fees
Get back the revenue you already earned.
Recoup recovers failed Square payments and dunning-emails your customers from your own domain — smart decline-aware retries, late fees, and one-click win-backs. Flat monthly price. No revenue share, ever.
~10 min setup · read-only first · no revenue share
How it works
Connect Square once. Three loops run automatically.
Recover failed charges
When a card-on-file payment fails, Recoup reads the decline code and re-charges on a smart, decline-aware schedule — delay-and-retry insufficient funds, request a new card on expiry, never hammer a hard decline.
Dun from your own domain
A 4-touch email sequence goes out from your verified domain with a one-click card-update link — and cancels itself the instant the payment clears. No shared "no-reply" address.
Add late fees + win back
Overdue invoices get escalating reminders and optional late fees Square has no native way to charge. Lapsed customers get a no-login reactivate link that resumes billing on the stored card.
What it does
Everything Square leaves on the table.
Decline-code-aware retries
Square only exposes decline reasons on a live charge. Recoup runs a self-managed billing loop to capture them and retry intelligently — not blind guesses.
Safe-harbor compliant
Card-network limits enforced: ≥24h between attempts, capped at 6 tries over 30 days, hard declines never retried.
Own-domain dunning
DKIM/SPF/DMARC-verified sending from your domain, with bounce + complaint suppression and one-click unsubscribe.
Late fees for overdue invoices
Flat or percentage late fees applied per your policy, with a full audit trail — the gap Square leaves wide open.
Conservative attribution
Every recovered dollar ties to a Square object with a deep link. We under-claim before we over-claim, so the number is one you can trust.
~10-minute setup
Connect Square read-only first, see your recoverable revenue, then grant write access. No marketplace approval, no sales call.
Pricing
Flat monthly. You keep everything we recover.
No revenue share. No per-recovery fee. Cancel anytime.
- Smart decline-aware retries
- Own-domain dunning + win-backs
- Late fees on overdue invoices
- Recovered-revenue evidence ledger
FAQ
Questions, answered.
How is this different from Square’s own reminders?
Square sends passive, email-only reminders and never re-charges a failed card or adds a late fee. Recoup actually retries the payment on a smart schedule and can apply late fees — the two things Square doesn’t do.
Do you ever touch the card number?
No. Cards are tokenized client-side by Square’s Web Payments SDK and stored as a card-on-file reference. The raw card number never reaches our servers.
What does it cost my customers?
Nothing extra from us — Recoup is a flat monthly fee to you, with no revenue share. You keep 100% of what we recover.
Is this a Square Marketplace app?
You connect via Square OAuth in about ten minutes — no marketplace listing or approval needed to get started.
Stop letting failed payments walk out the door.
Connect Square read-only and see exactly how much you can recover — before you grant a single write.
Connect Square